24 Hour Customer Service: 479-621-1142

LCR FAQs

Lead & Copper Rule (LCR) and Important Updates

What is the Lead and Copper Rule?
The Lead and Copper Rule (LCR) is a federal regulation aimed at reducing lead and copper levels in drinking water. It requires water utilities to monitor and control these contaminants to protect public health. RWU has been in 100 percent compliance with the original Lead and Copper Rule since its inception, and we continue to take protective measures to ensure we stay ahead of regulatory changes.
Why am I receiving this notice?
As part of an effort to ensure safe drinking water for all US citizens, the Environmental Protection Agency (EPA) has recently revised the lead and copper rules to require all water utilities to determine if any of their service lines potentially contain lead. You may also be receiving a notice if your property was built prior to 1989 (when lead was banned on new construction) and your service line has not yet been inspected to verify the material.
Does my home contain lead service lines?

Rogers Water Utilities (RWU) is currently undertaking a process to verify service line material on properties built prior to the ban on lead plumbing. The service line inventory status can be found on our GIS Map.  This map will be continuously updated as the service line inventory progresses.

Do the water service lines in Rogers, AR contain any lead?

RWU currently has no evidence of lead service lines in our system. 

Can I see the Water Quality Reports?
Our Water Quality Reports can be found on our website at https://www.rwu.org/about-us/#WQR.  Test results indicate that lead and copper levels in Rogers have consistently fallen well below allowable limits.
Can I test the drinking water in my home?
Information about testing your drinking water can be found on the EPA’s website or by calling the EPA’s Safe Drinking Water Hotline at (800) 426-4791.

Customer Care

Call: 479-621-1142
Fax:  479-621-1146
Email: service@rwu.org

Physical Address:
Rogers Water Utilities
601 S 2nd Street
Rogers, Arkansas 72756
Mailing Address:
Rogers Water Utilities
P.O. Box 338
Rogers, Arkansas 72757

Still Have Questions?