24 Hour Customer Service: 479-621-1142

Start or Stop Service

Welcome to Rogers Water Utilities

We are happy to help you start or discontinue service with Rogers Water Utilities.

To start service, you may apply online or visit our office Monday - Friday, 8:00 a.m. - 4:30 p.m. If applying in-person, you may print an application from our website and bring it with you. Call or email our office for more information.

User guides can be found on the Online Account Help web page.

To stop or transfer service, customers can call, visit, or email our office. Customers stopping service can request a disconnect online.

Please be prepared to provide the billing address, if different than the service address, a phone number, and the start or end date of the service.

Also, please be prepared to present two valid forms of identification, one of which must be a valid photo ID. Acceptable forms of ID include:

Valid Photo ID Secondary ID with matching name
Driver's License Credit / Debit card
State ID Medical Insurance Card
Passport Social Security Card
Matricula Consular ID Conceal Carry Permit

* these are some examples, but do not cover all of the forms of identification that we accept.

You will also need any deposits or startup fees in order for us to complete the new order. Please see Current Rates.

Customer Care

Call: 479-621-1142
Fax:  479-621-1146
Email: service@rwu.org

Physical Address:
Rogers Water Utilities
601 S 2nd Street
Rogers, Arkansas 72756
Mailing Address:
Rogers Water Utilities
P.O. Box 338
Rogers, Arkansas 72757

Still Have Questions?