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Service Line Inventory and Federal Lead &Copper Rule

Rogers Water Utilities released its online inventory of all service lines …

The Lead and Copper Rule (LCR) is a federal regulation aimed at reducing lead and copper levels in drinking water to protect public health. It requires water utilities to conduct regular testing to monitor water quality.  Recent revisions to the LCR mandate that utilities create and maintain a comprehensive inventory of lead service lines by October 2024. Rogers Water Utilities has made available a GIS map depicting the service line inventory status for all water services in the RWU water system. 

Our Mission is to enhance the quality of life for Rogers Water Utilities customers by delivering high-quality water and dependable service that exceed customer expectations; protecting and ensuring a long-term water supply for future generations; and serving as responsible stewards of public health, utility resources, and the environment.

When is my bill due, and how can I pay it?

Choose the best payment method for you

  • In the office 8:00am – 4:30pm, Monday through Friday 
  • Drive-Thru 8:00am – 4:30pm, Monday through Friday 
  • By mail*:
    P.O. Box 338
    Rogers, AR 72757
    * Make checks payable to Rogers Water Utilities. Please include account number 
  • Drop box at the Drive-Thru 
  • Pay by phone – (877) 469-2524 * No Convenience Fees *
  • Online via the Account Management Portal – Including autopay and one-time payment options * No Convenience Fees *

Bills are due upon receipt and are considered past due after the due date listed on the bill. A 10% penalty for late payment is assessed after the due date and service is subject to disconnection 30 days after the bills are mailed. It may take up to 48 hours to reconnect service that has been shutoff due to non-payment.

If I have a sewer stoppage what should I do?

Call the sewer department immediately at (479) 621-1142 before you call another service professional. RWU will determine if the cause of the stoppage is on the private system or the sewer main.

What do I do if I have a question regarding my trash bill?

Call Lakeshore Recycling Systems (LRS) at (479) 878-1384. Their office hours are Tuesday-Saturday 8am – 5pm

Still Have Questions?